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Health Records

Information contained in your health records is kept confidential at all times and only disclosed to others for purposes related to your health care (except when you have given permission).

However, NHS auditors have a duty to carry out routine checks of practice records from time to time, to determine if claims for payment by the practice have been made correctly. In the course of these checks, it may be necessary to verify details from patient records.

Such checks are undertaken in accordance with strict guidelines agreed with the Health Authority, the Local Medical Committee and the Community Health Council.

Sometimes copies of records, reports and information are requested by solicitors, insurance companies or others. These requests are handled under direct guidance and sanction of a doctor only after a patient’s written authority has been received.
Our freedom of Information Act Policy Leaflet is available on request

If we refer you (e.g. to a hospital consultant) for further advice, a copy of the referral letter is available to you on request.

EVERYONE WORKING IN THE NHS HAS A LEGAL DUTY TO KEEP INFORMATION ABOUT YOU CONFIDENTIAL.

If you have any concerns or objections about your records being inspected for these purposes, please notify the practice. Your wishes
will be respected.

Your Neighbourhood Professionals
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3 Bousley Rise, Ottershaw, Surrey , KT16 0JX
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Your Neighbourhood Professionals
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